PRIDE Muscle Activation, LLC d/b/a Possibility Institute (“Possibility Institute,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request a booking, contact us, or communicate with us by phone or text message (SMS), and how we use and protect that information.
Information we collect
Information you give us. When you request a booking, send a message, or contact us, we may collect:
- Your name
- Your mobile phone number
- Your email address (optional)
- The service you are interested in and your preferred time to be contacted
- Anything you choose to share in your message, such as your sport, injury, goals or travel dates
- Whether you have agreed to receive text messages from us
Information collected automatically. Like most websites, our hosting provider may automatically record basic technical information such as your IP address, browser type, pages visited and the date and time of your visit. We use this to keep the website secure and working properly.
How we use your information
- To respond to your booking request or message, including calling you back
- To schedule, confirm and manage your appointments
- To send you text messages you have agreed to receive (see “Text messaging” below)
- To provide and improve our services and website
- To keep our website secure and prevent spam or abuse
- To comply with legal obligations
We do not sell your personal information.
Text messaging (SMS)
If you provide your mobile number and opt in, we may send you text messages related to your booking request and appointments, such as call-back coordination, appointment confirmations, reminders and follow-ups. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for help. See our Terms & Conditions for full SMS program details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We share personal information only as needed to operate our business, and never for third-party marketing. This includes:
- Service providers who help us run our website and communications, such as website hosting, secure database storage, and our text-message delivery provider. They may use your information only to provide services to us.
- Legal requirements — when required by law, subpoena or other legal process, or to protect our rights, safety or property.
- Business transfers — if our business is sold or merged, information may transfer to the new owner under this same policy.
How we protect your information
We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted connections (HTTPS) and access-restricted data storage. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
How long we keep information
We keep booking and contact information for as long as needed to respond to you, provide our services, keep business records and meet legal obligations, and then delete or de-identify it.
Your choices and rights
- Text messages: reply STOP to any message to opt out. Reply HELP for help.
- Access, correction or deletion: contact us to ask what information we have about you, or to correct or delete it.
- Cookies: you can set your browser to refuse cookies; some parts of the site may not work as intended.
Health information
Please share only the information you are comfortable sharing when you contact us online. Information you share about injuries or physical concerns is used only to respond to you and prepare for your session, and is never sold or used for marketing.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online. Bookings for minors should be requested by a parent or guardian.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it last changed.
Contact us
PRIDE Muscle Activation, LLC d/b/a Possibility Institute
PO Box 2897, Port Aransas, TX 78373
Phone: 361.239.8847
Email: admin@possibility.institute
Online: possibility.institute/contact